Manchester City Council – 0161 234 5000

Contact Manchester City Council on their general enquiries telephone number 0161 234 5000 to discuss the public services available to you as a Hulme resident.


About Manchester City Council

Manchester City Council is the local government authority for the city and metropolitan borough of Greater Manchester, England. The council is one of the largest local authorities in the United Kingdom, made up of 96 councillors that represent 32 electoral wards such as Hulme. Although the council represents diverse constituencies, many of its staff members are based at Manchester Town Hall in the Albert Square area of the city.


Manchester City Council General Enquiries – 0161 234 5000

Call Manchester City Council on their general enquiries telephone number 0161 234 5000 for support if you are a resident of one of its constituent districts, such as Hulme. For instance callers can report an environmental issue such as dumped rubbish or litter and debris in their local area. You should also call Manchester City Council to enquire about schooling and childcare opportunities in your local area. For instance Manchester residents can get in touch with a council representative to enquire about school holiday dates or even apply for school place on behalf of their child. Furthermore if you are dissatisfied with the services provided by your council or if you are unhappy with the conduct of a specific member of staff then you should file a formal complaint on the above general enquiries number.


Manchester Residents Council Tax Enquiries – 0161 234 5002

You should also contact Manchester City Council on their council tax helpline number 0161 234 5002 to request administrative support regarding your payments. For instance callers should enquire about their council tax band prior to moving to the area or to discuss whether they qualify for tax relief as a resident who is also claiming benefits. Furthermore if you live in a student house-share where each resident is in full-time education then you should ask Manchester City Council for a tax exemption form.


Manchester Council Benefits Support Line – 0161 234 5003

You should also telephone Manchester City Council’s benefit support number 0161 234 5003 for advice about any welfare that you may claim as a resident of its constituent area. For instance you may be eligible for housing benefit or other help with your rent and can even request debt support if you are facing financial difficulty. Callers can also enquire about how to claim free school meals for their child or the application process for Universal Credit, a new benefit that has replaced many older forms of welfare in the country.


Call Costs and Council Opening Times

Manchester City Council uses a 01 contact number for all of its lines meaning that callers will be charged the standard per-minute rate as they would for any local call made from a UK mobile or landline telephone. However you may be able to contact the Council for free if you are using any available inclusive free minutes that have offered by your telephone’s service provider.

Each of Manchester City Council’s helplines is available to be contacted during the working week, during the opening hours of 8am-8pm Monday to Friday.


Key Manchester Council Contact Numbers

Manchester Council Department UK Telephone Number Contact Hours
General Enquiries 0161 234 5000 8am-8pm Monday to Friday
Social Care and Support 0161 234 5001 24 hours a day, 7 days a week
Council Tax 0161 234 5002 8am – 8pm Monday to Friday
Benefits Enquiries 0161 234 5003 8am – 8pm Monday to Friday
Environmental Services 0161 234 5004 8am – 8pm Monday to Friday
Registrars 0161 234 5005 8am – 8pm Monday to Friday
Payments 0161 234 5006 24 hours a day, 7 days a week


Other Ways to Contact Manchester City Council


Write to the Council

Greater Manchester residents who are unable to get through to their council by telephone due to its restricted opening hours can also make a formal written enquiry when using their postal address: Manchester City Council, Manchester, Greater Manchester, M60 2LA, United Kingdom.


Visit them in person

If you would prefer to speak to a representative from the council face to face then it is advised that you first visit their customer service team before arranging a meeting with your local councillor: The Customer Service Centre, Manchester Town Hall extension, Mount Street, Manchester, Greater Manchester, M60 2LA, United Kingdom.